We provide individual, couple and family counselling through face-to-face sessions and telehealth appointments. Florere Counselling incorporates evidence-based interventions such as cognitive behaviour therapy (CBT), person centered therapy (PCT), acceptance and commitment therapy (ACT), Gestalt therapy and solution focused therapy with a holistic approach to support each individual client.

We do not currently take mental health care plans from GPs, but if you do have private health insurance,
you may be eligible for a rebate. In addition, we can offer support to self managed NDIS clients.

At Florere Counselling, you can self refer by contacting Carolyn to discuss availabilities
for appointments for either face-to-face or telehealth sessions.

Our Services
& Fees

  • Individual counselling supports you to manage everyday life experiences that can lead to feelings of stress or feeling overwhelmed

    50 min session: $180

  • Couples counselling allows individuals who want to improve the quality and value of their relationship through mutual understanding each other’s needs

    50 min session: $220 per couple

  • Family counselling assists family members to strengthen their relationship with each other and to help with parenting capacity, respect and children’s needs

    50 min session: $250* per family
    * additional charges for groups over than 5

  • Clinical supervision is offered for both individual and group sessions to all accredited counsellors registered with the Australian Counselling Association (ACA) and Psychotherapy and Counselling Federation of Australia (PACFA)

    60 min supervision: $120
    90 min supervision: $150

    Group supervision
    60 min supervision: $100

Book an appointment.

Want to have a chat?

Book an appointment now by contacting Carolyn directly on 0481 138 828

  • Authenticity is the daily practice of letting go of who we think we're supposed to be and embracing who we are

    — Brene Brown

  • Even a happy life cannot be without a measure of darkness, and the word happy would lose its meaning if it were not balanced by sadness

    — Carl G Jung

  • The attempt to escape from pain, is what creates more pain

    — Gabor Mate

  • At the end of the day people won't remember what you said or did, they will remember how you made them feel

    — Maya Angelou

Private Health Insurance Rebates

Florere Counselling accepts Private Health Insurance with BUPA, Australian Regional Health Group (ARHG), Medibank or AHM

  • Claims need to be submitted online through myBupa, in person at a Bupa retail store or by mail.

    Benefits can only be claimed for services provided by psychologists and counsellors who are recognised by Bupa and in private practice or for the self-help programs in THIS WAY UP. Please check with your BUPA cover before undergoing a course of treatment. The amount you can claim depends on your level of cover. Please refer to your policy information in myBupa.

  • Only ARHG Members with relevant policies will be eligible for counselling rebates. Counselling benefits sit as a separate recognised modality within extras cover.

    Benefits are paid per recognised service up to an annual limit of $400 per person and $800 per policy where that policy covers 2 or more persons. Benefits for Counselling and Psychology services are subject to a combined annual limit of $850 per person. If a ARHG member is eligible for a benefit, they should submit their claim through the normal channels that members are aware of.

  • Medibank members whose Extras products include Mental Health Support can claim a fixed benefit for counselling consultations that have occurred after this date, up to their annual limit.

    Medibank members should refer to their Cover Summary to see if their product pays a fixed benefit amount towards counselling or a % back of the consultation cost. This is determined by what product the member is on. Benefits are subject to annual limits which are displayed on the Cover Summaries.

  • AHM members whose Extras products include Psychology and Counselling can claim a fixed benefit for counselling consultations that have occurred after this date, up to their annual limit.

    For ahm members should refer to their Product Guide for this information. Benefits are subject to annual limits, which are also found on the Product Guide.

Clinical Supervision

Clinical Supervision

Supervision is the process whereby a counsellor can speak to someone who is trained to identify any behavioural and psychological changes in the counsellor that could be due to an inability to cope with issues of one or more clients. Supervision is a process whereby the supervisee can reflect on their practice, discuss workplace and professional issues in a safe environment. A supervisor is responsible for challenging practices and informing supervisees of alternative theories and new practices, as well as changes in the industry. 


The supervisor is responsible for observing the mental health of their supervisee in turn protecting the public from poor practices. Counsellors can face issues such as transference and burn out without any recognition of the symptoms. A professional supervisor would notice the symptoms long before the counsellor. Supervision is a learned process and discipline separate from counselling.

Each practicing member of the ACA (levels 1 to 4), whether in paid or unpaid employment, must complete a minimum of 10 hours supervision per membership year. The ratio of supervision hours per client contact hours should be 1 hour of supervision for every 20 hours of client contact time. Counsellors in full time employment should receive supervision either internally or externally once a week where possible however not less than once a month.